FAQs

All your questions – answered. 

Orders

What are your modes of payment? 

We currently accept:

• BPI and BDO bank deposit
• GCASH payments
• Cash on Delivery

Can I change my order? 

Shipping

What are your shipping methods?

Metro Manila

Standard Delivery: Gogo Xpress (₱80)

Same Day Delivery: Lalamove/Grab Express (Fee shouldered by buyer) 

Provincial

Standard Delivery: Gogo Xpress (₱140 - ₱180)

Standard Delivery: J&T Express (₱95)

When can I expect my order? 

We ship every Monday, Wednesday, Friday. For J&T Express orders, we only ship on Fridays. Once your cases are shipped, you can expect your cases to arrive after 1-3 business days for Metro Manila and 5-7 business days for Provincial areas. *please note that delivery dates may vary in certain situations

How do I track my order?

Your tracking link will be sent once your order has been shipped. You may track your parcel on courier's website. 

For Gogo Xpress orders, you will also receive your tracking details via text from Gogo Xpress.

Is same day shipping available?

YES!! We have same day shipping everyday from 3-7 PM. Please message us on Instagram. Delivery fee via Grab Express or Lalamove will be shouldered by the buyer. 

Do you ship internationally? 

We currently ship to the Philippines, but we would love to accommodate all international orders directly through email– feel free to message us here. 

Return & Exchange